SS Telecoms | Telecommunication Solutions

Telco's and ISPs

About Grandstream

Grandstream Networks is a manufacturer of voice-over-IP (VoIP), video communications (VC) and IP networking technologies. Their extensive product offering includes SIP IP Phones, FXS and FXO VoIP Gateways, analogue telephone adapters (ATAs), video conferencing solutions (GVC series), access control devices (GDS series), Wi-Fi access points (GWN series) and IP-PBXs (UCM series) which facilitate and manage unified communications for SMB and large enterprises. 

 

Who is Grandstream and what are their products used for?

 

Grandstream Networks is a manufacturer of voice-over-IP (VoIP), video communications (VC) and IP networking technologies. Their extensive product offering includes SIP IP Phones, FXS and FXO VoIP Gateways, analogue telephone adapters (ATAs), video conferencing solutions (GVC series), access control devices (GDS series), Wi-Fi access points (GWN series) and IP-PBXs (UCM series) which facilitate and manage unified communications for SMB and large enterprises. Their already vast unified communications portfolio has recently expanded to include their innovatively designed GUV series of personal collaboration multi-platform devices that feature conferencing USB HD cameras and USB noise-cancelling headsets that empower remote workers to achieve optimum productivity in any environment. SS Telecoms offers various products from Grandstream in South Africa. 

 

History of Grandstream

 

Grandstream has been connecting the world since 2002 and has since cemented its name globally and in Southern Africa for manufacturing the best in class SIP-based unified communications solutions, without any aftermarket costs for firmware upgrades or licenses. With a presence in over 150 countries, their devices have become a reliable name that boasts of prestigious achievements and has been awarded the 2020 Unified Communications Product of the Year by TMC. 

 

Advantages of using Grandstream in South Africa

 

Grandstream offers a full suite of scalable solutions that can be combined to create a powerful yet easy-to-manage platform. Integrators can securely manage access to any building using the GDS-series, provide indoor and outdoor Wi-Fi access to users with the GWN range and manage it all online using the GWN cloud platform and the GDS manager.

 

Furthermore, businesses of all shapes and sizes can host and present online meetings, trainings and webinars with the option of streaming to third party platforms using the GVC or the GUV series, bringing office workers and work-from-home employees together instantly.

 

With Grandstream’s analogue telephone adaptors (ATAs), previous investments in older technologies such as fax machines and analogue phones can be integrated into new digital IP networks. The UCM series serves as a centralised all-in-one communications controller by providing interactive voice recordings (IVR), call centre queue management, call recording, packet capture, voicemail, conferencing, LDAP phonebook support, integration with popular CRM packages such as Salesforce, and all major voice codecs included, G.729, G.722 and OPUS. All these call functions can be managed through the Grandstream Device Management System (GDMS) cloud platform. 

 

As market leaders in SIP-based communication solutions, Grandstream developed highly flexible cloud-based management platforms such as the GDMS, GWN cloud and GDS manager and made it available for all Grandstream customers at no additional cost! These platforms provide the convenience of network monitoring, troubleshooting and reporting on all your Grandstream devices from anywhere in the world.

View The Products

Grandstream DECT Handset

GS-DP722

Grandstream DECT (Base Only)

GS-DP752

Grandstream 2-Line Carrier Desk Phone (No PSU)

GS-GRP2601P

Grandstream 2-Line Desk Phone

GS-GXP1625

Grandstream Enterprise 2×2  Access Point

GS-GWN7605

Grandstream Wi-Fi 6 Access Point

GS-GWN7664

Grandstream HD USB binaural

GS-GUV3000

Grandstream Bluetooth Binaural

GS-GUV3050

Grandstream HD USB binaural 

GS-GUV3005

Grandstream FAQ's

Register with SS Telecoms at www.SS Telecoms.co.za and download their complete Grandstream price list.

Since Grandstream UCM IP-PBXs are SIP-based, they can integrate with any IP-phone that supports the SIP protocol.

Provisioning is a process where all the necessary primary settings are applied to a device to prepare it for first-time use. Grandstream’s SIP devices can be configured through the web interface as well as the configuration file through TFTP or HTTP/HTTPS download.

 

All Grandstream SIP devices support a proprietary binary format configuration file. New product families such as GXP21xx/14xx/11xx, GXV31xx, HT50x and GXW40xx accept configuration files in XML format in addition to the legacy proprietary binary format.

TR-069 is a protocol for communication between CPE (Customer Premise Equipment) and an ACS (Auto Configuration Server) that provides secure auto-configuration as well as other CPE management functions within a common framework. Grandstream devices do support this protocol.

Grandstream manuals are freely available at http://www.grandstream.com/support/resources

To update your Grandstream firmware, please visit http://www.grandstream.com/support/firmware 

 

Unzip the firmware file and put all of them under the root directory of TFTP server. If you do not have one, you can download the free windows version TFTP server here: http://www.solarwinds.com/downloads/

 

Change the TFTP server’s default setting from “Receive Only” to “Transmit Only”.

Put the computer and Grandstream products in the same LAN segment to do upgrading.

All Grandstream devices can be managed remotely by using the free cloud-based management platforms. E-mail support@SS Telecoms.co.za or dial 0126570960 to enquire about your device.

Call recording is supported by all models of the Grandstream UCM series of PBXs.

Yes, you can apply a Black/White list by following the steps below:

 

  1.   Create a MAC list in Clients→ Client Access.
  2.   Connect to the GWN AP’s Web GUI and go to Network Group
  3.   Edit or create a new Network Group, and go to Wi-Fi
  4.   The Use MAC Filtering option is set to Disabled by default, users can choose

 

Whitelist or Blacklist, then check the MAC list configured in step 1 to apply.

The Grandstream UCM series of PBXs can integrate with ZOHO, Mitel PMS, Vtiger and Salesforce CRM systems.

When paired with Grandstream IP-Phones or the GSWave app, the Grandstream UCM series can communicate using virtual private networks to securely connect the IP-phones and cell phones to their extensions on the UCM PBX.

To stay up to date with the latest Grandstream news subscribe to the SS Telecoms newsletter or email sales@SS Telecoms.co.za.

Don't see what you're looking for?

Let us source your product for you