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TESTIMONIALS

Installations

As part of our value add service offering, we conduct a thorough site inspection prior to any installation, because we believe that in-depth knowledge of the site prior to installation results in a cost saving for our clients.

Other value-adds include, but is not limited to:

  • 12 month unconditional on-site warranty
  • 12 month hardware warranty
  • Post-implementation support
  • Project management of small solutions

All our installations are being done according to our clients requirements, this includes pre-configuration and thorough testing of all equipment prior to installation.

Product & Solution Support

Our support service for our products ranges from telephonic assistance to on-site support through a customised SLA. We also provide installation services for our resellers. All support services are available on a national basis.

Board Level Repairs

We provide a carry-in repair service for all products we manufacture. Our products have a one-year warranty (excluding cover for lightning, flooding and similar circumstances).

Management services

Our services range from custom designed solutions, to rentals and deliveries. We cover the full spectrum to make it as convenient as possible for our clients to do business with us. We appreciate that flexibility is important to our resellers and therefore we offer them the flexibility to either finance solutions and products or make use of our rental options. We deliver products throughout Africa and keep stock of most of our fast-moving lines. Although we focus on this continent, we do deliver products to other parts of the world as well.

Our customers' well-being are at the core of our operations and we don’t shy away from queries or complaints. As a matter of fact, customer support plays an integral role in our day to day operations. We value this as an opportunity to improve our services and adapt to our customers' changing needs!

Engineering

For more than 21 years our engineering team has been designing and developing our own telephony products. We also work closely with our resellers and their customers to help develop new products to meet their needs. Our commitment to research and development enables us to live up to our promise of “our solutions, your success” in everything we do.

Solution Design

Since 1989 we have been delivering cutting edge electronic products and customised telecommunication solutions that utilises our particular engineering and technical expertise, to meet changeable and diverse communication needs. We take pride in the design services we provide for customers and we continuously strive to offer solutions that address broad, yet unique business needs.

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